July 13th, 2023

New York, N.Y.On July 13th, Google and the Small Business Digital Alliance hosted a discussion on the role of emerging technologies and community partnerships pertaining to small and mid-sized businesses to help them achieve business resiliency and increase customer reach.

The discussion highlighted the value of local partnerships and resources available from the U.S. Small Business Administration, Google, and the Small Business Digital Alliance. Panelists discussed how digital tools can help their businesses grow, reach new customers, and unlock economic opportunities.

Speakers included:

• SBA Administrator Isabella Casillas Guzman
• SBA Regional Administrator Marlene Citron
• Selin Song, Google President Customer Solutions
• Jim Doyle, President, Business Forward
• Clarence Williams, OTIS AI
• Daniel Taylor, Bags
• Darshan Somashekar, Unwind Media
• Dylan Ebbers, Olive Oil Lovers
• Erika Byers, Teamwork Healthcare
• Joshe Ordonez, Airpals
• Sandra Garcia, Google NY Digital Coach & Founder, Encounter Your Potential

To watch the conversation’s highlights, visit:

To access the SBA’s event readout, visit: 

To access Google’s free digital tools, visit:

Co-sponsorship Authorization No: 22-5-C: The SBA’s participation in this cosponsored activity is not an endorsement of the views, opinions, products, or services of any cosponsor or other person or entity. All SBA programs and services are extended to the public on a nondiscriminatory basis.

This website is provided as a public service under co-sponsorship Authorization # 22-5-C. It is not an official U.S. government website, and it may contain links to non-U.S. government information. The inclusion of such links does not constitute or imply an endorsement by the SBA. The SBA is not responsible for the content, accuracy, relevance, timeliness, or completeness of linked information.


The Small Business Digital Alliance (SBDA) is a joint co-sponsorship agreement between the SBA and Business Forward, Inc. that brings together major players, influencers, and companies in the tech, e-commerce, benefits, and other industries to help small businesses connect with digital tools and reach new customers through expanded opportunities through trainings, tools, and expansion of their digital networks – free of charge. To learn more, visit


Business Forward has helped more than 270,000 local business leaders make the “business case” for climate action, affordable healthcare, immigration reform, diversity and inclusion, sensible tax laws, criminal justice reform, infrastructure investment, new trade deals, and other pro-growth reforms. Our leaders brief policymakers, work with local media, publish op-eds, submit testimony, and advocate online. We also promote their recommendations through issue briefs, survey reports, training manuals, podcasts, and social media. More than 800 mayors, governors, members of Congress, and senior Administration officials have participated in our briefings, including three presidents. Learn more at


The U.S. Small Business Administration helps power the American dream of business ownership. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow, expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit

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