digital tool library

The most useful tool for organizing your social media marketing activities is a social media content calendar to guide everything you do on social media. We’ve created an easy-to-use calendar to help you get started. This template includes: Platforms – Which social platform will you be posting to? Type of content – Are you sharing…

While customer growth usually gets the lion’s share of the focus, retention is a key business driver. This is especially true for software-as-a-service or SaaS companies that operate on a recurring revenue model. What is the retention rate and how do you calculate it? Here’s what business owners need to know about customer retention, how…

Regardless of how long you’ve been in business, if you want your company to grow, you need to continually add new customers and improve your customer retention. The best way to do this is through a repeatable, sustainable process that will predictably generate new revenue over time — a customer acquisition strategy. VIEW TOOL Learn…

This simple seven step sales process demonstrates exactly how you can turn prospective leads into loyal customers. We break down the sales process into functional, actionable steps to help you improve conversion, increase revenue and grow your business. VIEW TOOL Learn more from Act!

A definition of CRM and why it's so important for your business. VIEW TOOL Learn more from Act!

A detailed definition and overview of marketing automation and its benefits. VIEW TOOL Learn more from Act!